Get help from our team
Questions, problems or something you’d like us to do for you: open a support ticket and our team answers it.
- In the control panel, click Help and then New ticket. From a website’s page, Get help fills in the website for you.
- Write a short Subject, pick the Website and the Department: Support for anything technical, Billing for payments and invoices, Sales for plans and agencies.
- Describe what happened and what you expected, and click Open ticket.

Your tickets and our replies are under Help. Reply in the ticket to keep everything in one place.
Tip: the more detail, the faster the fix. Include the page address, what you clicked and any error message.
Related guides
Still stuck? Open a support ticket and we’ll help.
