Get help from our team

Questions, problems or something you’d like us to do for you: open a support ticket and our team answers it.

  1. In the control panel, click Help and then New ticket. From a website’s page, Get help fills in the website for you.
  2. Write a short Subject, pick the Website and the Department: Support for anything technical, Billing for payments and invoices, Sales for plans and agencies.
  3. Describe what happened and what you expected, and click Open ticket.
The New ticket form: subject, website, department, priority and message, with Open ticket.

Your tickets and our replies are under Help. Reply in the ticket to keep everything in one place.

Tip: the more detail, the faster the fix. Include the page address, what you clicked and any error message.

Related guides

Still stuck? Open a support ticket and we’ll help.